Department:             Industrial Plasters Sales

Job Location:           Saraburi Plant 1, Nongkhae District, Saraburi

Report to:                   Industrial Plaster Sales Manager

Job Responsibilities:

Sales Performance

• Achieve sales targets for volume, revenue, market share, and contribution across all industrial plaster products and services.
  • Track sales progress from inquiry to order closure, ensuring efficiency and timely delivery.
  • Drive growth by identifying new opportunities and expanding customer relationships.
  • Provide accurate sales forecasts and contribute to the development of annual strategic plans.

Market Information and Sales Analysis

• Monitor market conditions, competitor activities, and customer feedback for up-to-date area analysis.
  • Submit monthly reports, offering insights on market trends, customer performance, and sales opportunities, and share market insights and recommendations for business development during monthly meetings.
  • Provide feedback to management on emerging trends and market dynamics to guide strategic decisions.

Customer Management

• Manage key account relationships through effective CRM, ensuring customer satisfaction and loyalty.
  • Establish new accounts and expand business opportunities.
  • Oversee customer satisfaction surveys and resolve complaints.

Collaboration & Coordination

• Work with manufacturing teams to ensure consistent product quality.
  • Collaborate with R&D to develop customer-tailored products based on market trends.
  • Coordinate with Customer Service and Logistics to ensure smooth order management and fulfillment.

Job Qualifications:

• Bachelor’s degree in Chemistry, Chemical Engineering, Ceramic Science, Material Science or related fields.
• Analytical skills, with the ability to understand market trends, customer performance, and identify corrective actions.
• Good interpersonal and communication skills, with the ability to collaborate effectively with internal teams and external customers.
  
• Proficient in English, both spoken and written.
• Proficiency in Microsoft Office.
• Customer-oriented and service mind.
  
• Flexible to travel both domestic and international.   
  
• Able to work independently. 

Experience:

• Minimum 1 year of experience in sales, sales technical support, market analysis, or business development, preferably in the industrial sector or similar industry.